Ich habe das Gefühl, es gibt vorgefertigte Batterie für die Antwort:
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Thank you for your message.
First of all, we would like to understand what exactly you are referring to as “basic functions” — your feedback is important to us and helps us prioritize the features that matter most to our users.
Please rest assured that we are following a clear and structured roadmap. We’ve stood by our users — especially in challenging times — and we will continue to do so. That commitment has not changed. This kind of assumption is not what we would expect from customers who know the value of what we're building together.
We have released a unique and functioning solution that remains the only one of its kind able to withstand the current technical challenges around Fisker systems. More updates and features are already planned and in progress — your early access is not being ignored, it's part of the foundation we are building upon.
As stated in our Refund Policy, a refund is not possible once a license has been issued, since it is tied specifically and exclusively to your VIN.
However, if you still wish to proceed with a refund request contrary to our policy, we kindly ask you to provide this in written form. Please be aware that, if a refund is approved, your VIN will be permanently excluded from any future access to the Freesker tool.
Thank you for your understanding and continued support.
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Viel schreiben - wenig sagen.
Keine Antwort, wann es weiter geht.
