Beiträge von Freesker Support

Hi there,

Lane Keep functionality is, among other factors, controlled by the FCM. Typical issues can include a missing calibration or missing / incorrectly written VIN or SecOC data. Beyond these points, no additional common issues are known for the FCM, meaning that the existing Freesker functions are fully capable of resolving such cases.

Of course, hardware defects are something we cannot address through software. In those situations, replacement of the ECU is required. However, even in this case, Freesker provides the necessary functionality to commission and bring a new ECU into operation.

Best regards,

Freesker Team

Zitat von duke

Danke für die Infos. Dann werde ich mich nochmal bei OL melden, denn die Kalibrierung via Freeesker geht bei mir auch nicht.

Hi there,

In your case, we kindly ask you to wait for the DTCs once again. Based on our experience, it is very likely that the issue is related to the FCM not responding at the moment.

Please note that Freesker itself is not the source of the issue. Our tool only sends commands to the vehicle; if an ECU does not respond, this indicates a communication issue with that specific control unit rather than a problem with Freesker.

Best regards,

Freesker Team

Zitat von 3dim

Ich habe tatsächlich mehrfach versucht, die monierten Meldungen zu löschen - absolut ohne Reaktion! Hatte vermutet, dass es an meinem störrischen Ocean liegt (Lars weiß worüber ich spreche...) aber offenbar geht es nicht nur mir so. Das Spurhaltesystem funktioniert ohnehin nicht und wird auch als permanenter Fehler im Bildschirm angezeigt - Freesker hat mehrfach von mir alle Fehlermeldungen erhalten, um zuletzt festzustellen, dass sie das Problem nicht lösen können. Vielleicht klappt es ja nach dem ersten Scheitern dann doch noch mit OV Loop?

Hi again,

Freesker is neither comparable to OV Loop nor to any other solution. As clearly communicated, the current error messages should not be taken into account. As explained above, they are part of a protective mechanism and do not indicate that Freesker is unable to perform the required functions. Simply put, this behavior is a safeguard designed to protect you and your vehicle.

To reiterate: Freesker has significantly advanced the overall Fisker development and diagnostic landscape. For this reason, it should also be in your interest to continue protecting Freesker — especially against parties who are so called Fisker Assocations and attempt to replicate them 1:1.

Finally, if you have any suggestions for improvement or features you would like to see, we are always open to feedback. Only by working together can we continue to grow and improve.

Best regards,

Freesker Team

Zitat von 3dim

Ich habe tatsächlich mehrfach versucht, die monierten Meldungen zu löschen - absolut ohne Reaktion! Hatte vermutet, dass es an meinem störrischen Ocean liegt (Lars weiß worüber ich spreche...) aber offenbar geht es nicht nur mir so. Das Spurhaltesystem funktioniert ohnehin nicht und wird auch als permanenter Fehler im Bildschirm angezeigt - Freesker hat mehrfach von mir alle Fehlermeldungen erhalten, um zuletzt festzustellen, dass sie das Problem nicht lösen können. Vielleicht klappt es ja nach dem ersten Scheitern dann doch noch mit OV Loop?

Hi there,

To improve usability and vehicle safety, we have introduced a guided function in Freesker.

If the SecOC and/or VIN are already correctly written in the respective ECU, the related fields will be automatically greyed out, as no further action is required. Since Freesker is used by both experienced vehicle specialists and less experienced users, this functionality acts as a protective measure.

Incorrect or repeatedly executed commands can potentially lead to vehicle bricking. Our solution helps prevent such risks by guiding users and protecting vehicles from unintended actions.

Current ECU error messages can be ignored for now, as this feature is still being refined. A “No Response” simply indicates that the ECU did not respond within the expected time and does not imply a fault. In such cases, manual configuration reading (e.g. SecOC) is requested so the tool can determine the correct next steps.

Best regards,

Freesker Team

Zitat von HamburgerJunge

Ich darf jetzt auch wieder mitmachen, auch wenn mir unterstellt wird, ich würde Missbrauch betreiben:

Dem ist aber nicht so, ich habe die Zugangsdaten weder rausgegeben noch versucht etwas zu verändern. Ich wollte lediglich mehr Fehler behoben haben.

Ist jemanden anderen auch eine solche Unterstellung gemacht worden?

Werde heute das Fahrzeug auslesen und dann die Fehler senden, mal schauen ob es behoben werden kann.

Hi there,

For clarification on our side, we would like to emphasize that Freesker includes several security measures and indicators designed to immediately detect potential misuse, including sniffing-related activities.

As many of you already know, our tool and its functionality have been copied 1:1 in the past. Freesker was the first solution on the market, built on proprietary knowledge that only we possess. Protecting this expertise is essential for us to continue providing a secure and high-quality service.

Potential threats or indications of misuse must be taken seriously in order to protect all Freesker users. In your case, we were able to confirm that everything is in order.

Your account has now been released. Should you have any questions, please feel free to reach out to us at any time.

Best regards,

Freesker Team

Zitat von duke

Du hast immerhin eine Reaktion erhalten. Wenn auch sehr kryptisch

Ich habe mir das Tool wegen einiger Probleme zugelegt. 700€ bezahlt und geholfen hat es bis dato nichts. Funktionen sind das eine, Funktionieren das andere - wenn der Support hinten dran nicht läuft was bringt mir dann ein teures Werkzeug? Auch ich werde abwarten - da sind wir Fiskerbesitzer ja mittlerweile ziemlich gut drin

Hi there,

thank you for reaching out.

Please contact us directly at hola@freesker.com, I will advise the team that your Support Request has priority.

We apologize for the inconvenience caused and appreciate your patience.

Let us know if you need anything else.

Best regards,

Freesker Team

Zitat von HamburgerJunge

Bin gespannt, Antwort im Forum erhalten das ich das Tool "entgegen der üblichen Verwendung" genutzt habe. Was immer mir da auch unterstellt wird, ich habe einfach nur gemacht was man mit gesagt hat. Aber ich warte ab, was kommt.

Zum Glück aktuell keine richtigen Probleme, bin also nicht auf das Tool angewiesen.

Hi there,

Unfortunately, we are not able to address any customer-specific complaints in public forums.

To be clear: during a brief internal review, we identified several points that require further clarification.

You will receive a detailed response from us by November 28th, 2025.

Please also note that, from time to time, the volume of incoming messages can exceed our immediate capacity. We have invested a significant amount of work into this project, and customer support remains one of our most important pillars — however, occasional delays may still occur.

Thank you for your understanding and patience.

Best regards,

Freesker Team

Zitat von AdS

Hallo HamburgerJunge

Welche Stecker betrifft es, die solche Fehlern auslösen können? Und wie kann ich sie prüfen?

Eventuell (und ich hoffe) ist das bei mir das Problem.

Jedes mal beim Losfahren nach ca 100-150m kommen die Fehler auf und bleiben an.

Hi there,

Over time, certain warning messages may reappear — this can happen due to weather-related conditions or sometimes due to missing or overwritten configurations, which can also be caused by software changes.

To get a clear and accurate picture of what’s going on, we strongly recommend reading out the full DTC (fault) memory.

Kind regards,

Freesker Team

Hi there,

We want to assure you that we are actively working through all support requests.

From time to time, there may be slight delays due to a higher-than-usual volume of messages, but we are continuously processing everything as quickly as possible.

To help speed things up for you — and to give you immediate access to many helpful resources — we encourage all active Freesker users to register in the Freesker Community.

There you can benefit from detailed guidance, domain-specific explanations, and open discussions with our experts and other Freesker Pro users.

You can join here:

Freesker Community

Thank you for your understanding, and we appreciate your patience.

Kind regards,

Freesker Team

Hi there,

Just a quick question – why not take Freesker to the workshop and show them which faults need to be fixed?

Best regards,

Freesker Team